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Salland Engineering worldwide customer support

We provide dedicated customer support to meet your requirements wherever you are in the world.

Support portal

Salland Engineering has setup a dedicated support site accessible via a login screen on our support site. Depending on the authorization and area of interest, users get access to new product software releases and application notes. When new documentation is uploaded to our portal, users are automatically notified by e-mail. This ensures you always have the latest documentation and releases.

 

Return Material Authorization (RMA process)

For returning a product to Salland Engineering you have to receive first an RMA number.

For obtaining an RMA number use:                                This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Technical product customer support

Support engineers, backed up by our development engineers, are providing worldwide support. Directly contact to our support team can be via e-mail. Depending on your queries you can use the following addresses.

 

  • HDACTO support
  • HDPMU support 
  • HDVI support 
  • IDPS750 support
  • IDPS65 support
  • SE-UDPS support
  • X750 support
  • SEDana support
  • DTC and SE-PROBE support
Email to:
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Our contacts with you provide us with valuable feedback for product or service improvement.

Salland Engineering can also offer dedicated product training.

 

Application customer support

Salland Engineering offers test engineering or application support to its customers and the team guarantees a maximum response time of 1 day to customers questions. Long-term relationships with our customers are of highest importance for our support team.

For test engineering or application support use:               This e-mail address is being protected from spambots. You need JavaScript enabled to view it